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Last updated on
Jan 28, 2026
Learn how to resolve error code 202 "Installation failed" during Adobe app installation.
Error code 202 indicates an installation failure due to insufficient disk space on your internal drive. In some cases, firewall restrictions or issues with the Creative Cloud desktop app may also cause this error.
To resolve the error, try these solutions in the given order.
Internal drive has insufficient disk space
Adobe apps require adequate free space on your internal drive to install successfully.
Once you’ve freed up enough space, install the app again.
Firewall is blocking the installation
A software firewall can interfere with the installation process by restricting access to the necessary installation locations.
Temporarily disable your firewall software. Refer to your firewall software documentation for instructions.
Install the app again through the Creative Cloud desktop app.
Note
After the installation is complete, make sure that you re-enable the firewall on your device.
Creative Cloud desktop app isn't functioning properly
An outdated or corrupted Creative Cloud desktop app can prevent successful installation.
Uninstall the Creative Cloud desktop app.
Download and reinstall it using the direct installer.
Once the Creative Cloud desktop app is installed successfully, install your app again.
