Error 508 causes app package registry failure

Last updated on Jul 30, 2025

Learn how to resolve error code 508 "Unable to install the product as App package registry is corrupted" during Adobe app installation.

Error 508 indicates that the package repository is corrupted. This error usually occurs when the folder referenced by the registry key PackageRepositoryRoot doesn't exist or is corrupted.

Solution

Follow these steps to resolve the issue:

  1. Press Windows + R on your keyboard.

  2. Enter regedit.exe to open Registry Editor, and press Enter.

  3. Go to HKLM\Software\Microsoft\Windows\CurrentVersion\Appx, and check if the folder referenced by the registry key PackageRepositoryRoot is missing or corrupted. If it's corrupted, the name of the folder displays some invalid characters.

    The Registry Editor window shows the list of registry keys, including the PackageRepositoryRoot registry key.
    If there are no invalid characters, the registry key is not missing or corrupted.

  4. If you can't see PackageRepositoryRoot or if you see invalid characters, press Windows + R on your keyboard. 

  5. Type wsreset.exe, and press Enter.

    This clears the cache and resets Microsoft Store.