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Last updated on
Jul 30, 2025
Learn how to resolve error code 41 "Unable to access a critical file/directory" during Adobe app installation.
Error 41 occurs when the installer cannot access a required file or directory. This may be due to restricted user permissions or modified folder access settings.
Solution
To resolve this error, follow these steps:
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Adobe apps require administrator-level access to install successfully.
Verify that the directory containing the installer files has not been modified or restricted.
Once this is done, download and install the Creative Cloud desktop app using direct download links.
