Launch Adobe Acrobat and sign in to your account.
Last updated on
Sep 23, 2025
Learn how Teams users can request and manage access to AI Assistant for Acrobat.
As an Adobe teams account user, you may need to request access to AI Assistant for Acrobat from within the app. Your administrator must approve the access request.
Request AI Assistant access in Acrobat
If your Adobe account has multiple profiles, sign in with the appropriate profile before submitting your request. The request will be routed to the organization and admins linked to that profile.
Select Get access from the AI Assistant for Acrobat section.
Note
If you don’t see the option to request access to AI Assistant for Acrobat, your admin may not have enabled it. Contact your admin for details.
In the Request access dialog box, specify a business reason for requesting access to the AI Assistant for Acrobat.
Select Send request.
Wait for your administrator to review and approve your request. You will be notified once access is granted.
Review the status of your request
To check if your access request has been approved, open Acrobat and select Refresh on the AI Assistant.
- If approved, Acrobat will automatically provision your license, and you'll get an email confirmation.
- If denied, you'll receive an email with the reason. You can submit a new request with a more detailed reason.
Requests can remain pending for up to 60 days. You'll receive notifications at 30 days and again at 60 days if the request expires. You can't resubmit pending requests until they expire.
For details on managing product access requests, learn how to Request access to an Adobe product and Manage product requests.
