Turn off generative AI features

Last updated on Sep 23, 2025

Learn how to turn off the generative AI features in Adobe Acrobat.

Generative AI features are enabled by default, but you have control over their use. Individual users can turn off features if desired, and admins can revoke access for teams or organizations.

Close all open documents in Acrobat and go to:

Windows: Menu > Preferences > Generative AI
macOS: View > Preferences > Generative AI

Deselect the Enable generative AI features checkbox.

The Generative AI Preferences window is open with options to Enable generative AI features in Acrobat, Clear all chat history, and more. — Enable or disable AI features in Acrobat from Preferences.

Select OK to save the changes.

Work smarter with Acrobat on your desktop
Create, edit, and organize PDFs with powerful tools that help you stay productive anywhere.

Open the app

Request AI Assistant access as Teams users

Learn

Learn with step-by-step video tutorials and hands-on guidance right in the app.

Community

Join discussions, find answers, learn from experts, and share your knowledge.

Adobe Home

Access your favorite Creative Cloud apps, services, file management, and more.