Make sure the cable that connects your printer to your computer is securely plugged in.
- Acrobat User Guide
- Introduction to Acrobat
- Access Acrobat from desktop, mobile, web
- Introducing the new Acrobat experience
- What's new in Acrobat
- Keyboard shortcuts
- System Requirements
- Download Adobe Acrobat
- Download Acrobat | Enterprise term or VIP license
- Download Acrobat 64-bit for Windows
- Install Adobe Acrobat Reader | Windows
- Install Adobe Acrobat Reader | Mac OS
- Install updates for Acrobat and Reader
- Update your Acrobat to the latest version
- Download Acrobat 2020
- Release Notes | Acrobat, Reader
- Workspace
- Workspace basics
- Opening and viewing PDFs
- Working with online storage accounts
- Acrobat and macOS
- Acrobat notifications
- Grids, guides, and measurements in PDFs
- Asian, Cyrillic, and right-to-left text in PDFs
- Adobe Acrobat for Outlook
- Set Acrobat as default PDF viewer
- Explore Acrobat tools
- Workspace basics
- Creating PDFs
- Editing PDFs
- Edit text in PDFs
- Edit images or objects in a PDF
- Rotate, move, delete, and renumber PDF pages
- Edit scanned PDFs
- Enhance document photos captured using a mobile camera
- Optimizing PDFs
- PDF properties and metadata
- Links and attachments in PDFs
- PDF layers
- Page thumbnails and bookmarks in PDFs
- PDFs converted to web pages
- Setting up PDFs for a presentation
- PDF articles
- Geospatial PDFs
- Applying actions and scripts to PDFs
- Change the default font for adding text
- Delete pages from a PDF
- Edit a signed PDF | FAQ
- Scan and OCR
- Forms
- PDF forms basics
- Create a form from scratch in Acrobat
- Create and distribute PDF forms
- Fill in PDF forms
- PDF form field properties
- Fill and sign PDF forms
- Setting action buttons in PDF forms
- Publishing interactive PDF web forms
- PDF form field basics
- PDF barcode form fields
- Collect and manage PDF form data
- About forms tracker
- PDF forms help
- Send PDF forms to recipients using email or an internal server
- Combining files
- Combine or merge files into single PDF
- Rotate, move, delete, and renumber PDF pages
- Add headers, footers, and Bates numbering to PDFs
- Crop PDF pages
- Add watermarks to PDFs
- Add backgrounds to PDFs
- Working with component files in a PDF Portfolio
- Publish and share PDF Portfolios
- Overview of PDF Portfolios
- Create and customize PDF Portfolios
- Sharing, reviews, and commenting
- Share and track PDFs online
- Mark up text with edits
- Preparing for a PDF review
- Starting a PDF review
- Hosting shared reviews on SharePoint or Office 365 sites
- Participating in a PDF review
- Add comments to PDFs
- Adding a stamp to a PDF
- Approval workflows
- Managing comments | view, reply, print
- Importing and exporting comments
- Tracking and managing PDF reviews
- Saving and exporting PDFs
- Security
- Enhanced security setting for PDFs
- Securing PDFs with passwords
- Manage Digital IDs
- Securing PDFs with certificates
- Opening secured PDFs
- Removing sensitive content from PDFs
- Setting up security policies for PDFs
- Choosing a security method for PDFs
- Security warnings when a PDF opens
- Securing PDFs with Adobe Experience Manager
- Protected View feature for PDFs
- Overview of security in Acrobat and PDFs
- JavaScripts in PDFs as a security risk
- Attachments as security risks
- Allow or block links in PDFs
- Edit secured PDFs
- Electronic signatures
- Sign PDF documents
- Capture your signature on mobile and use it everywhere
- Send documents for e-signatures
- Create a web form
- Request e-signatures in bulk
- Collect online payments
- Brand your account
- About certificate signatures
- Certificate-based signatures
- Validating digital signatures
- Adobe Approved Trust List
- Manage trusted identities
- Printing
- Accessibility, tags, and reflow
- Searching and indexing
- Multimedia and 3D models
- Add audio, video, and interactive objects to PDFs
- Adding 3D models to PDFs (Acrobat Pro)
- Displaying 3D models in PDFs
- Interacting with 3D models
- Measuring 3D objects in PDFs
- Setting 3D views in PDFs
- Enable 3D content in PDF
- Adding multimedia to PDFs
- Commenting on 3D designs in PDFs
- Playing video, audio, and multimedia formats in PDFs
- Add comments to videos
- Print production tools (Acrobat Pro)
- Preflight (Acrobat Pro)
- PDF/X-, PDF/A-, and PDF/E-compliant files
- Preflight profiles
- Advanced preflight inspections
- Preflight reports
- Viewing preflight results, objects, and resources
- Output intents in PDFs
- Correcting problem areas with the Preflight tool
- Automating document analysis with droplets or preflight actions
- Analyzing documents with the Preflight tool
- Additional checks in the Preflight tool
- Preflight libraries
- Preflight variables
- Color management
- Troubleshoot
- Troubleshoot PDF printing in Acrobat and Acrobat Reader
- Adobe Acrobat license has either expired or not been activated
- Edit PDF forms created in LiveCycle Designer
- Insufficient data for an image error on Adobe Acrobat
- Resolve errors related to the AcroCEF/RdrCEF processes of Acrobat or Acrobat Reader
Issue
If you see an error message while trying to print a PDF, it could be due to several common reasons, such as a damaged file, outdated software, printer driver issues, missing fonts, or certain security settings.
The first step in resolving a printing issue is to identify its source. The troubleshooting steps address the most common problems and are organized into the following categories:
If you’re facing issues in printing single-side or double-side on Mac, see Unable to print double-side or single-side in Acrobat on macOS.
Troubleshooting printer issues
Check the printer status, connection, and settings, and then try printing another PDF using the following steps:
Check the printer connection
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If your printer is plugged into a USB hub, unplug the printer cable from the hub. Then, plug the printer cable directly into a USB port on your computer.
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Turn off your printer. Wait 30 seconds, and then turn it on again.
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Try to print the PDF again.
Verify the printer driver
Make sure you update to the latest printer driver. Printer manufacturers offer updated drivers to improve compatibility with newer software, such as Acrobat Reader and Acrobat versions.
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Find your printer model number.
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Find the correct driver for your model number.
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Follow the manufacturer's instructions to download and install the correct printer driver.
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Restart your computer.
Use a different printer
If you've another printer, try printing the PDF on it. To switch printers on Windows®, see Change the default printer (Windows 10 and 8) or use Windows® help. See Change the default printer (macOS) on macOS or consult Apple support.
Resolving file Issues
Printing problems may arise due to issues with the PDF file. Take one or more of the following measures to identify and fix PDF file issues:
Print the PDF as an image
- Open a simple document (such as a letter or form) on Acrobat Reader app and from the upper-right corner, select
- On the Print dialog, select Advanced.
- On the Advanced Print Setup dialog, select Print as Image checkbox.
- Select OK.
For details, refer to PDF printing quick fix: Print as image | Acrobat, Acrobat Reader.
Copy the PDF again to your hard drive
If you encounter printing issues with a PDF, it might be due to file corruption. If you obtained the PDF online or through email, try downloading it again or request a resend. Ensure the file is saved directly to your hard drive, not a portable or network drive. Open the fresh copy from your hard drive and attempt printing once more.
Create a copy of the PDF
Open the PDF file in Acrobat Reader or Acrobat, select File > Save As, and give the PDF file a new name. Include only letters and numbers in the filename. Don’t include symbols such as %, $, or []. Try printing the new copy of the PDF.
Re-create the PDF file
If you have the original source file that the PDF was created from, re-create the PDF as follows:
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Open the file in the original program, such as a word processing or a page layout program.
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Select File > Print.
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In the Printer dropdown menu, select Adobe PDF > Print.
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Open the saved PDF and print again.
Check for syntax issues
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From the All tools menu, select Use print production.
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From the print production panel, select Preflight.
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In the Find bar of the Preflight window, type syntax. Then select the profile Report PDF syntax issues. Then select Analyze and fix.
Resolving software-related issues
Restart your computer
Restart your computer and then reopen the file. This simple step often resolves unexpected issues, as restarting clears the system’s memory and cache, helping it run more smoothly.
Install the latest version of the Acrobat app
Ensure your Acrobat Reader or Acrobat is updated. Adobe provides free quarterly security patches, often containing fixes for prevalent issues.
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Open Acrobat Reader or Acrobat.
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Go to
> Help > Check for updates.
If a new update is available, it installs automatically.
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After the installation is complete, restart your computer.
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Print the PDF again.