Close all open documents and go to Menu (Windows) or View (macOS) > Preferences > Generative AI.
Last updated on
May 21, 2025
- Get started with generative AI
- Understand usage and policies
- Set up and manage generative AI
- Explore generative AI features in Acrobat
- Use generative AI on Acrobat mobile
- Use generative AI on Adobe Scan
You can turn off generative AI features in Acrobat, Acrobat Reader, and Adobe Scan apps to prevent documents from being processed by AI.
Turn off generative AI in Acrobat on desktop
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Deselect the Enable generative AI features in Acrobat checkbox and then select OK.
Preference to turn on or turn off the generative AI features in Acrobat desktop
Preference to turn on or turn off the generative AI features in Acrobat desktop Note:If you're an admin and want to revoke access to generative AI features for your team or org, contact Adobe Customer Care.
Turn off generative AI in Acrobat on the web
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Go to Acrobat on the web homepage and select your profile icon in the upper-right corner, then select Settings.
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Deselect the Enable generative AI features in Acrobat checkbox and then select Save.
Preference to toggle generative AI features in Acrobat on the web
Preference to toggle generative AI features in Acrobat on the web Note:If you're a Teams user who is entitled to the new Acrobat, but is using the current Acrobat, enable the new Acrobat to see the generative AI features.
If you aren't entitled to the new Acrobat, contact your admin. The admin can contact Adobe Customer Care to get the new Acrobat enabled for you, so you can access the generative AI features.
Alternatively, for new Acrobat, your admin can set the bEnableAV2Enterprise registry key under FeatureLockDown (Lockable Settings) for Modern Viewer in the Acrobat Enterprise Toolkit (ETK) preference reference. The option is only available for Acrobat desktop.
Turn off generative AI in Adobe Scan
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On the Adobe Scan homepage, tap on your profile icon in the upper-left corner.
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On the Settings page that opens, tap Preferences.
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Tap the toggle for Enable generative AI features to turn it off.
