User Guide Cancel

Before you begin

Before you begin, ensure that you adhere to the file and usage-related restrictions and login requirements.

Supported file languages

  • Acrobat on desktop and web: Generative AI features are supported only for files in English, French, German, Spanish, Italian, Brazilian Portuguese, or Japanese.
  • AI Assistant for webpages: It is supported only for English-language webpages.

File requirements

  • The file size must be less than 100 MB.
  • The file can have up to 600 pages.
  • The PDF shouldn’t have password protection or usage restrictions.
  • The file shouldn’t be a PDF Portfolio.
Note:

The limits on PDF file size and page count are determined by the server settings and will automatically adjust if the server settings change.

Usage limitations

  • Prompts or questions must be under 500 characters.
  • Text selections in AI Assistant must be under 8000 characters. The selected text must be on a single page and cannot span multiple pages.
  • AI Assistant for webpages appears only on English-language webpages that have well-structured, readable long-form content. The AI Assistant button may not appear on certain pages, even if they seem to have long content.

Account and login requirements

  • You must be online.

  • Generative AI features must be enabled.

  • You must be signed in with a supported Adobe ID.

App settings

  • The language of Adobe Acrobat, Acrobat Reader, and Adobe Scan applications must be set to one of the supported languages: English, French, German, Spanish, Italian, Brazilian Portuguese, or Japanese.
  • New experience must be enabled.   
    • On Windows, select Menu  > Enable new Acrobat.
    • On macOS, select View > Enable new Acrobat.

Supported devices and browsers

Get help faster and easier

New user?