Premiere Pro is crashing

Last updated on Jun 24, 2025

Try these solutions if you are unable to open Adobe Premiere Pro or if it crashes, freezes, or becomes unresponsive.

Common issues

Check for any current known issues related to crashes on launch.

Update Premiere Pro

Update to the latest version of Premiere Pro to ensure better product stability and address known product issues.

Restart Premiere Pro

Force quit and restart Premiere Pro or restart your computer to resolve the system issue.

Reset preferences

Backup and reset your preferences.

Check Windows build number

Check your Windows 11 build number and make sure you're running a 32-bit or 64-bit version of Windows.