Delete media cache files manually

Last updated on Jun 23, 2025

Learn how to delete media cache files manually and optimize Premiere Pro performance.

  1. Exit Premiere Pro.

  2. With Premiere Pro closed, navigate to the location of these folders and delete the files manually. 

    • macOS: /Users/<username>/Library/Application Support/Adobe/Common
    • Windows: \Users\<username>\AppData\Roaming\Adobe\Common
  3. After you delete the files, then empty the trash.

    Note:

    Deleting the files manually with Premiere Pro closed deletes the current media cache files, as well, which is what you want to do when troubleshooting errors.

After deleting the files, you should see additional hard drive space become available. If you have older projects you have completed, it is a good idea to delete these files to save storage space and to keep your computer's hard drive tidier.

Remember that a delay occurs after you delete all cache files and open a current project, as the files need time to rebuild. If you have a large project, budget enough time for the media cache files to rebuild.

Tip:

For best performance, choose a fast SSD or NVME drive for your Media Cache - ideally on a dedicated drive. You can change the locations of the media cache files by clicking Browse and navigating to the desired folder location. If needed, you can save the Media Cache on the same drive as your media.