Select Edit > Preferences > Audio Hardware, to check the computer audio device and the Device Class settings (ASIO/MME for Windows OS or CoreAudio for macOS) that is used by Premiere Pro for audio playback and recording. Learn more about working with Audio Hardware preferences.
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Source and Program Monitor adjustments
- Overview of Source Monitor and Program Monitor
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Technical requirements
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Organize media
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Import files
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- Record audio
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Apply labeling
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Intro to editing
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Edit video using Text-based editing
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Change clip speed
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Change clip sequence
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Edit VR content
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Intro to editing
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Add text and images
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Insert images and graphics
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Insert captions
- Captions overview
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Use Motion Graphics templates
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Add video effects
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Effects and transitions library
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Control effects and transitions using keyframes
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Commonly used effects
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Apply video transitions
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- Clip handles settings
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Add audio effects
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Basic audio editing
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- Use the timecode from an audio primary clip to create a merged clip
- Edit merged clips
- Edit metadata of merged clips
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Adjust volume and levels
- Automatically tag audio
- Apply Enhance Speech
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- Improve dialogue clarity
- Repair dialogue
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- Automatically duck audio
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- Adjust track volume
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Basic audio editing
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Correct color
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Set up Color Management
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Render and export
- Render sequences for playback
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Export files
- Export video
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- Export a still image
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- Export text from Motion Graphics
- Best practices for exporting video for social media and phones
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- Export a project as an EDL file
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- Stream video
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Collaborate with others
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Collaborate using Team Projects
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Collaborate using Team Projects
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Troubleshooting
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Crash issues
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Playback issues
- Timeline doesn’t show video preview
- Not able to optimize playback performance
- Hardware setup not optimal for playback performance
- Audio playback keep getting stuck
- Optimize playback performance for H.264 and H.265 media
- Troubleshoot sequence and file-interpretation settings
- Choppy playback and poor performance issue
- Slow rendering and playback
Audio playback keep getting stuck
Last updated on
Jun 23, 2025
Learn how to fix audio playback problems caused by audio hardware configuration issues.
Sometimes you may face issues where the playback doesn’t work after hitting the play button. Usually, such issues occur due to Audio Hardware not being configured properly.
Configure audio preferences
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Check for external audio devices in the Default Input/Output and try to disable them. For example, you can disable external mic, Webcam, third-party audio playback devices such as AJA or BlackMagic, USB MICs, or monitor speakers.
On Windows machines, try to disable all the devices except Realtek listed under the Sound Control panel.
On macOS, try to create an aggregate device by selecting built-in input/output devices and then select that aggregate device as Default Input/Output under Audio Hardware preferences of Premiere Pro.
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Once the third-party audio devices and interfaces are disabled, check if the playback is restored.
