Reset preferences using the preferences folder

Last updated on Jun 23, 2025

Learn how to troubleshoot Premiere Pro issues by resetting preferences in the preferences folder.

Before you begin

Back up your preferences before a manual reset, as customized preferences such as keyboard shortcuts, workspaces, and style settings may be affected.

  1. Close Premiere Pro.

  2. Navigate to the preferences folder and rename or move it to another location.

    Default locations:

    • WindowsC:\Users\<username>\Documents\Adobe\Premiere Pro\<version>\Profile-<profilename>
    • macOS/Users/<username>/Documents/Adobe/Premiere Pro/<version>/Profile-<profilename>
  3. When you reopen Premiere Pro, a new preferences folder is automatically created with default settings.