Adobe Premiere Pro hangs on launch on macOS

Last updated on Jun 24, 2025

Find out how to resolve the issue when Premiere Pro only shows the Permissions dialog box and freezes on macOS devices.

When Premiere Pro launches on macOS, it checks if it has permissions to access these three folders- Desktop, Documents, and Downloads. If it does not have permissions, Premiere Pro displays a dialog box requesting access to the folders.

If you choose to Deny or Open Preferences, Premiere Pro quits. This error occurs because if you grant permission, Premiere Pro needs to restart. If you don't give permission, Premiere Pro can't run and must quit. 

Denied or revoked the permissions

You selected Don’t Allow to the initial macOS prompt for permission or you revoked permission for Premiere Pro from System Preferences.

If you are experiencing a hang and have either denied or revoked the permissions, perform the following steps:

  1. Quit Premiere Pro.

  2. Open System Preferences > Security & Privacy > Privacy > Files and Folders, locate Premiere Pro [version], and check the boxes for any folders listed there.

  3. Relaunch Premiere Pro.

Corrupted system database for permissions

If the permissions appear correct in System Preferences > Security & Privacy > Privacy > Files and Folders, but Premiere Pro still shows a dialog about missing permissions, you may have a corrupted system database for permissions.

  1. Uninstall Premiere Pro.

  2. Restart the system.

  3. Install Premiere Pro.